![]() will replace, refund, or credit your account for returned product(s) at 's discretion. All returns must be authorized by before product(s) is returned. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer *. REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM Spy Associates WITHIN A TEN (10) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).Īll products which are special ordered by the person ordering and are NOT subject to cancellations. Your Satisfaction Is Our Number One Concern Return Policy We test all of our products before shipping to ensure they are in working order. Every country's import rules are different, so it's impossible to guess how much, and if any fees may apply. On International Orders, any CUSTOMS FEES are the responsibility of the purchaser NOT SpyAssociates. You will be notified of any delays as soon as possible. Some custom built products may require up to 48 hours, which includes custom audio add-ons that may require 72 hours. Any order placed after 2pm weekdays or on Saturday / Sunday will be shipped out the next business day. Shipping days do NOT include weekends UNLESS you order SATURDAY DELIVERY at checkout. Your Order will be given to the shipping carrier the same day you place the order, not including national holidays & weekends. Same Day Shipping - Order By 2pm EST Monday - Friday Depending on your location, carrier may vary depending on maximizing delivery speed to your location. Receive free ground shipping on all items we carry. FREE Ground Shipping On All Items Over $199 In no way will Spy Associates or its subsidiaries or partners be held responsible for inappropriate use of these products.
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